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Privacy Policy

Last updated: July 2025

At TestaDrive, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect the information you share with us.

1

Who We Are

TestaDrive is an independent UK-based company providing short-term electric vehicle experiences, including 3-day trials and short-term Tesla access.

2

What Data We Collect

We collect and process the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Residential address (for delivery and verification)
  • Driver's licence information
  • Date of birth
  • Emergency contact (if required)

b. Booking & Usage Data

  • Dates and times of reservations
  • Vehicle usage, mileage, and charging data
  • Communication records related to your bookings

c. Survey Responses

  • Voluntary responses to our experience, pricing, or feedback surveys

d. Technical & Website Data

  • IP address
  • Browser and device information
  • Cookies and usage analytics (via Google Analytics or similar)
3

How We Use Your Data

We use your information to:

  • Process bookings and verify your eligibility
  • Communicate with you about your reservation or service updates
  • Manage delivery and return of vehicles
  • Provide customer support
  • Analyse service demand and improve our offerings
  • Fulfil legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

4

Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Contract: To provide the services you've requested
  • Consent: When you opt into newsletters or surveys
  • Legal obligation: For compliance with driving and insurance checks
  • Legitimate interest: To improve service delivery and user experience
5

How We Store Your Data

  • Data is stored securely on UK-based or GDPR-compliant cloud services
  • Access is restricted to authorised personnel only
  • We retain your data only as long as necessary for our business or legal needs (typically up to 24 months after your last interaction)
6

Cookies & Website Analytics

We use essential and analytical cookies to enhance your browsing experience. By using our website, you consent to the use of cookies unless you disable them in your browser.

7

Your Data Rights

You have the right to:

  • Request access to the data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict certain data processing
  • Withdraw consent for marketing at any time

To exercise any of these rights, email us at: privacy@testadrive.com

8

Third Parties

We may share limited information with:

  • Payment processors (for deposits)
  • Insurance verifiers (if you request guidance or partnership cover)
  • Delivery/logistics providers (to coordinate your Tesla handover)

All partners are bound by confidentiality and data protection agreements.

9

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10

Updates to This Policy

We may revise this policy from time to time. Any changes will be posted on this page with the date of the update. Continued use of our services indicates acceptance of any changes.

Contact Us

For privacy questions, concerns, or data requests, please contact:

Privacy Email

privacy@testadrive.com

Postal Address

TestaDrive Ltd
Glasgow, UK

Your privacy matters to us. We're committed to protecting your personal data and will respond to all inquiries within 30 days.

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